Succession Planning and Leadership Development for Future Growth

The CEO and Chair of a UK based financial institution recognized the need for leadership development and a robust succession plan for Executive roles.

They also saw a big gap between ExCo and the levels below; leaders were too reactive and focused on delivery.

The CEO and Head of HR asked us to help them understand what leadership capabilities they would need to meet future challenges.

These included growth opportunities, evolving customer needs and increased regulatory pressure.
Working directly with the CEO and Chair we:

• Spoke to key stakeholders to understand and align their different perspectives on high-performace
• Defined leadership expectations applicable to all leadership levels
• Completed a pilot with two Executive leaders including the Head of HR
• Went on to assess the remaining ExCo members and Board, including Non-Executive Directors
• Helped ExCo and Board to understand succession strength using qualitative and quantitative insights
• Informed the design of a targeted development programme that will be delivered through multiple channels

Feedback from both participants and sponsors has been hugely positive.

We are now talking to the client about next steps including working with leaders below ExCo.